I swore I wouldn’t do this anymore, but here it is again. This blog is becoming the ’10 webhosts to stay away from’ mashup. I just had to put this up to let everyone know, if you are already stuck on iPower, you’re probably better off setting the account to cancel at the end of the term and just keep it until then, especially if you have less than a year left. They charge a $35 early termination fee. Here’s the transcript from when I cancelled my account:
Alfred Andrews: Hi Josh. My name is Alfred, how are you today?
josh Betz: I’m good
josh Betz: I’m wondering how I can cancel my iPower account
Alfred Andrews: I am sorry to hear that you wish to cancel the account.
Alfred Andrews: Could you please let me know the reason for canceling the account?
josh Betz: I have experienced too many issues while I’ve been with iPower.
josh Betz: My website has gone down too many times
josh Betz: I think it’s probably because I run a wordpress blog, because a friend of mine runs a static site on ipower and hasn’t had as many problems as I have
josh Betz: but last week my website was down for 6 hours and I started looking for a new webhost
Alfred Andrews: Okay.
Alfred Andrews: I have noticed that you have already submitted the cancellation form and your account has been scheduled for deletion on August 02, 2010.
josh Betz: Yes, but I know that I can get part of my money back if I cancel my account now. So I’d like to get whatever unused time back.
Alfred Andrews: Okay.
Alfred Andrews: Could you please hold on for 2-4 minutes?
josh Betz: Yes
Alfred Andrews: Thank you for holding.
Alfred Andrews: I have scheduled the account for deletion on October 12, 2009.
josh Betz: Thank you. Do you know how much money I should get refunded?
Alfred Andrews: Could you please hold on for 2-4 minutes?
josh Betz: Yes
Alfred Andrews: Thank you for holding.
Alfred Andrews: You will receive the refund of approximately $24.
Alfred Andrews: You will receive the refund of approximately $24 after deducting the early cancellation fee of $35.
So where are you moving your home on the web to?
I moved to WebFaction.
So far I'm really liking it. They give you ssh access to your account, so you can pretty much install whatever you want, assuming you know your way around a linux machine and stay within the resource requirements. They're pretty up-front about how much system memory they'll let you use though.
You don't get a huge unlimited bandwidth or harddrive to use, but when I was researching for good hosts, I read that the ones that give you the unlimited bandwidth and harddrive usually end up failing because they can't really provide that.
Most importantly, the site has been fast lately. They also give you 60 days to cancel and get your money back, so I have it marked in my calendar.
Geez. I wonder if they'll pay me for that ad!