I decided this week to switch over my web hosting from Godaddy to iPower. I was a little worried about the process at first, but it was pretty simple and now that it’s all over I’m definitely glad I did it.
I had been thinking about it for over 3 weeks, ever since I got the recommendation. Then a couple weeks ago my blog started being super slow. At first I was worried that it was my design, but even the back-end was going slow. After a little research I came to the conclusion that the GoDaddy MySQL database wasn’t really setup very good for WordPress. I was a little worried because I had just signed up for a two year hosting plan and I didn’t want to be stuck with that service for two more years.
Finally, one day I was just fed up with it and I called tech support to figure out how much money I could get back, if any. The guy I talked to told me that I would be refunded for any unused time, but that they had to manually refund my money. He asked some questions about why I wanted to switch, but I only talked to him for a few minutes.
I backed up my site, setup my my iPower account, and then, after iPower was all setup, I changed the DNS in my GoDaddy account to point to iPower. Then the next day I called GoDaddy and cancelled my hosting account and got 23 months refunded. It was really great. I wish I didn’t have to switch off of GoDaddy, since their customer service was so great, but everything about the experience was slow. Even navigating through their menus was slow with too many steps. When I login to iPower I’m already set to manage my hosting account, but with GoDaddy there were three or four mouse clicks just to get to that point. And with iPower all the options are right there, on one page, whereas with GoDaddy it just feels like everything is more complicated than it needs to be, with too many menus.
One last note: When I first setup my iPower account and I was trying to setup my new blog, it wasn’t working. I didn’t know why at first, but it turns out that CGI scripting wasn’t turned on, so PHP wasn’t working. I went to the support section to submit a ticket for support and within a half hour I had an email explaining what had happened and that the issue had been taken care of. So far the iPower support has also been very good.